Night Supervisors - North Tawton

Logistics Job Shop Ltd
£28050 per annum
15 Jul 2017
20 Jul 2017
We are currently seeking two Night Supervisors in our busy North Tawton Head Office. The position involves: To ensure that all vehicles and drivers under your supervision are routed effectively to maximise their utilisation at all times, maintaining service levels to Customer and GDL requirements, whilst keeping control over associated costs. To ensure that tankers operated from North Tawton are, at all times, presented in a clean and tidy condition. To ensure that drivers under your control are, at all times, dressed in accordance with company guidelines. To ensure that vehicles, drivers and trailers operating from North Tawton are operating in compliance with statutory obligations regarding Law and Health & Safety. To ensure that GDL and Customers' paperwork is completed accurately and in a timely manner. To ensure that industrial relations are maintained and that local disputes are dealt with quickly and, where out of your control, ensure that your Senior Manager is aware of the situation. Be responsible for the first level of disciplinary procedures to be taken against one of the staff under your supervision. To ensure that customer hygiene requirements are followed and achieved. To answer the telephone in a courteous manner, dealing quickly with questions that are raised either by the customer or Senior GDL Management. Maintain good working relationships with, and between, drivers and customers (including farmers) to ensure that any problems arising are handled amicably and through correct channels. As required by Workshops, make vehicles and trailers available for service and repairs to meet our 'O' License requirements. Assist in the recruitment of drivers, ensuring that they are properly inducted and trained in operating procedures. Essential Skills required: Previous experience of working within the milk collection environment is essential. Leadership skills are essential as you will be managing a busy team. Previous customer service experience essential, over the telephone and on email. Attention to detail. Ability to communicate at all levels. Excellent organisational skills and prioritising workload. Working to deadlines. Able to work as part of a team and on own initiative. Benefits: Starting salary of £28,050 per annum. Working week - 4 on 4 off rota, 12 hour shifts. Opportunity to develop your career within an expanding business. Excellent holiday allowance and company benefits. Pension and sickness scheme. Childcare voucher scheme. Free parking on site. Strong culture of team work. This job was originally posted as